............making beautiful clothes for beautiful dolls
Shop Policy
Shop Policy
PAYMENT: All items must be paid through Paypal.
RETURNS: All items come with an unconditional satisfaction guarantee. If you are not satisfied with your item, return the item* within 30 days for a full refund minus shipping.** All refunds will be credited through Paypal. Doll Couture by Lana is not responsible for shipments lost or damaged when returned. Use a return shipping method that issues tracking numbers if you want to ensure your item is safely returned.
Returns for Exchange: Items returned for exchange are subject to a shipping fee to be included with the returned order.
SHIPPING AND HANDELING:
I use Canada Post
Rates are:
Repaints:
Canada-$18, USA $15, Worldwide $22(I do combine shipping but there is limitation with weight so E-mail me for a quote)
Fashions and hats- box:
Canada-$15. USA $10, Worldwide $20(approx. up to 4 items)
Fashions(clothes)- letter
Canada&USA- $5
Worldwide-letter $5 without insurance
Jewelry:
Canada & USA- $3,
Worldwide- $10with insurance or $5 without insurance (buyer responsable for lost), ( approx. up to 4 items)
I do combine shipping. . If you want to buy more items use the contact form below to E-mail me for shipping cost/ I will check weight to let you know how much shipping would be. Any question or concerns can also be sent using the contact form. I will be happy to help you.
PAYMENT: All items must be paid through Paypal.
RETURNS: All items come with an unconditional satisfaction guarantee. If you are not satisfied with your item, return the item* within 30 days for a full refund minus shipping.** All refunds will be credited through Paypal. Doll Couture by Lana is not responsible for shipments lost or damaged when returned. Use a return shipping method that issues tracking numbers if you want to ensure your item is safely returned.
Returns for Exchange: Items returned for exchange are subject to a shipping fee to be included with the returned order.
SHIPPING AND HANDELING:
I use Canada Post
Rates are:
Repaints:
Canada-$18, USA $15, Worldwide $22(I do combine shipping but there is limitation with weight so E-mail me for a quote)
Fashions and hats- box:
Canada-$15. USA $10, Worldwide $20(approx. up to 4 items)
Fashions(clothes)- letter
Canada&USA- $5
Worldwide-letter $5 without insurance
Jewelry:
Canada & USA- $3,
Worldwide- $10with insurance or $5 without insurance (buyer responsable for lost), ( approx. up to 4 items)
I do combine shipping. . If you want to buy more items use the contact form below to E-mail me for shipping cost/ I will check weight to let you know how much shipping would be. Any question or concerns can also be sent using the contact form. I will be happy to help you.